Vision360 software series Manage subscribers, services and devices through one fully-integrated platform that enhances service assurance and operational efficiency to improve customer serviceService providers live in an ultra-competitive world where to survive there must be diverse and cutting edge products and services available, delivered with the utmost operational efficiency and service velocity to provide the exceptional customer experience. But as customer expectations rise, operational expenses (Opex) and capital expenses (Capex) continue to climb. How does a provider stay competitive while cutting costs, growing revenue and keeping customers happy, all at the same time?Vision360 was built with this question in mind. ETI has taken 25 years of OSS/BSS knowledge and combined it with the power of GIS analytics to create a software series that can reduce churn, increase service velocity and bullet-proof workforce management.
The improvements cut across all business units – from executive level to network personnel, customer service and sales and marketing.How can Vision360 help?Vision360 is a real-time, configurable, easy-to-use platform that allows subscriber data, operational data, workforce management and network data to be easily consolidated, mapped and analyzed.
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